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Return Policy

Last updated Nov 17, 2023

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within ten (10) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at info@hanstendam.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address: info@hanstendam.com.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned:

  • The Mogul Accelerator
  • The Top 5% Business Accelerator
  • The Titan Summit
  • The Personal Mastery Academy
  • The Mogul Mastermind

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

PLEASE NOTE

  • Sale items are FINAL SALE and cannot be returned.
  • If you´d like to request a refund or cancel any of your memberships, we’ll be very disappointed to see you go but please reach out to us at info@hanstendam.com. To help us speed up the process please just send us the email you made a purchase with and our client care team will be with you shortly.

QUESTIONS

If you have any questions concerning our return policy, please contact us at: info@hanstendam.com.